Last update: 1 May 2025
Data Protection Notice
We are responsible for collecting, processing, and using your personal data in accordance with the law. We highly value data protection and are committed to protecting your personal information. We comply with the data protection laws of the European Union (especially the General Data Protection Regulation (GDPR)) and other relevant countries.
Scope and purpose of collection, processing, and use of personal data
When visiting our website：
When you visit our website, our server temporarily records each visit in a log file. The following data will be collected and stored without your intervention, and will be automatically deleted after one month:
- Request the IP address of the computer
- Date and time of visit
- The name and URL of the accessed data
- Source website
- Your computer’s operating system and browser type
- Visit the country where the website is located
- status
- Your Internet service provider name
These data are used to establish website connections, ensure long-term security and stability of the system, optimize our website content, and conduct internal statistical analysis.
These information will not be associated or stored with other personal data. IP addresses will only be analyzed for investigation and defense purposes in the event of a cyber attack or unauthorized use, and used as part of criminal or civil legal proceedings when necessary.
Submit general inquiries or quotation requests through the contact form
We use this information to process your requests, respond to your questions, provide the necessary services, and contact you via email when necessary. Please do not transmit sensitive information through the contact form.
When placing an order
You can send it via email Or place an order directly through other means (such as phone or face-to-face). We may process the following data that you voluntarily provide:
- name
- surname
- company
- address
- Phone number:
- Order details
- Invoicing and delivery address (including address type, such as residential or commercial)
- Payment Information
- Effective CDTFA (if applicable)
- VAT NO
- Message information
Tracking Tools and Marketing
Google Analytics
We use Google Analytics (provided by Google Ireland Limited) for website analysis to improve user experience and website performance. During use, pseudo anonymous user profiles will be created and cookies will be used. The collected information includes:
- Browser type/version
- operating system
- Introduction page (previous page)
- Accessing the IP address of the device
- Server request time
- Type of equipment used
We have signed a data processing agreement with Google and adopted privacy friendly settings such as blocking the last digit of the IP address, prohibiting data sharing with Google, and not using other Google services.
Google may access this data in situations where it is required by law or on behalf of third parties processing data on Google’s behalf. The data may be transmitted to regions outside of Europe, especially the United States; Google promises to comply with the EU-US Privacy Shield agreement and ensure that data protection levels meet European standards.
Functional cookies
Cookies are used to improve website user experience. Cookie files are automatically saved in your browser when you visit the website. They will not damage your device and will not automatically transfer personal data.
Most browsers enable cookies by default, and you can set them to be disabled or queried each time. For specific operation guidelines, please refer to the help documentation of the browser you are using (such as Chrome, Safari, Firefox, etc.).
Data security
We take reasonable technical and organizational measures to prevent data from being tampered with, lost, or accessed without authorization. Our employees and service providers are required to maintain confidentiality and comply with data protection regulations, and only access data within the scope necessary for the performance of their duties.
Your data protection rights
You have the following rights:
- Right to know: access all of your personal data stored by us
- Correction right: Request correction or completion of inaccurate data
- Delete right: Request to delete your personal data if permitted by law
- Restricting processing rights: Restricting the processing of your data in specific circumstances
- Data transfer right: Request to obtain the data you provide in a readable format
- Right to appeal: If you reside in the European Union/European Economic Area, you may file a complaint with the competent regulatory authority
- Right to withdraw consent: withdraw consent to specific data processing at any time
- Right to object: to object to specific data processing practices at any time